Most recently, a collaborative documentation training program was held to help create efficiency in the overall documentation process for clinical staff and, ultimately, to better engage clients in their own medical record documentation by increasing their participation in their treatment process.

Ongoing professional development of our staff is a priority at East Bay Center. We realize that continued professional growth and skill development is not only tantamount to a person's employment satisfaction but also critical to serving our clients. Annually, we maintain a robust training calendar which offers on-line and face-to-face trainings internally and externally on a variety of clinical and program management topics. 


Rhode Island has both the highest rate of suicide and the highest rate of death by overdose in the nation. 

Crisis Prevention Institute (CPI)
This nationally known training empowers our staff to provide verbal de-escalation for clients who presents the risk of violence or harm. Staff will learn the skills necessary to safely and effectively respond to anxious, hostile or violent behavior while balancing the responsibilities of care.

Qualified Mental Health Professional (QMHP) - This program equips our staff with the skills to provide crisis intervention and evaluation for people in acute situations who need possible psychiatric hospitalization.

Substance Abuse Diagnosis - This training covers procedures to better diagnose, treat and follow up on issues related to substance abuse.

Community Support Certification - A sixteen-week course that certifies our case-management professionals to undertake a full range of care. It addresses topics of confidentiality and HIPAA, medication and monitoring, and numerous other case-management activities. This program is part of our commitment to meet federal guidelines.

Supported Employment Training - A sixteen-week course for our vocational professionals to learn how to assess individuals for vocational needs, help with resume writing and job placement, and, when needed, provide supported employment. This program is part of our commitment to meet federal guidelines.